Momentum, a San Francisco, CA-based provider of a customer intelligence platform that enables enterprise listening and automation, raised $13M in Series A funding.
The round, which brought the total amount to $18M, was led by FirstMark Capital with participation from Stage 2 Capital, and existing investors including Basis Set Ventures and Leadout Capital.
The company intends to use the funds to expand operations and its development efforts.
Led by Santiago Suarez Ordoñez, Ashley Wilson, and Moiz Virani, Momentum enables companies to automatically capture customer intelligence via call recordings, emails, and Slack and then turn that data into actionable insights to predict and prevent customer churn, alert revenue leaders of forecast risk, streamline processes, and automate routine tasks. Ultimately, its AI-powered platform uncovers blind spots and optimizes operations so customer-facing teams can move faster and wiser.
Commenting on the news, Santiago Suarez Ordoñez said: “The traction and incredible retention we’re seeing can only come from driving real impact for our customers, and what makes me most excited is that we’ve just uncovered the tip of what’s possible.”
FinSMEs
23/07/2024