IntelePeer, a Dania Beach, FL-based AI-powered Communications Automation provider, received $140M in Growth funding.
The round was led by Savant Growth and VantagePoint Capital Partners with participation from Savant limited partners including Coller Capital, Hollyport Capital, Manulife Investment Management and Achmea. Vector Capital, through its newly formed direct credit strategy, Vector Velocity, led the debt financing.
The company intends to use the funds to expand operations and its development efforts.
Led by CEO Frank Fawzi, IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Its AI-driven communications automation platform works within existing business software and infrastructure, enabling brands to automate complex processes. Built for business users, its vendor-neutral platform leverages generative AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey.
Since its inception, the company has automated more than 600M customer interactions across voice, messaging and digital channels while lowering the cost of an interaction ten-fold.
FinSMEs
25/07/2024