Soon, she started working as an intern at Apple, where she documented use cases for designing a ticketing system for iTunes to resolve customer issues. Following that, she interned at Amazon, leading security initiatives that involved protecting Amazon customers’ PII (Personally Identifiable Information) and financial/billing data. During her undergraduate, her inclination to explore the latest and greatest technologies influenced her to design self-service chatbots and recommendation systems intended for deployment in educational institutions, universities, and public transit locations such as train stations and bus stops, serving as efficient information desks. During her Master’s in Information Management from the University of Washington, she learned about the NIST Cybersecurity Framework (CSF), a comprehensive guide designed to help organisations manage and reduce cybersecurity risks.